Privacy Policy

Last Updated: March 2026

VipexAI ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information you provide through our website and services, including our SMS messaging program.

1. Information We Collect

We collect information you voluntarily provide, including:

Name, email address, phone number, and business name submitted via our contact or demo booking forms
Communications you send us by email or SMS
Usage data and analytics collected automatically when you visit our website

2. SMS Messaging Program

When you opt in to receive SMS messages from VipexAI, we collect your mobile phone number and your expressed consent. We use this information solely to send you messages related to your inquiry, including demo scheduling confirmations, appointment reminders, follow-up communications, and customer support.

Consent: We only send SMS messages to individuals who have provided express written consent via our opt-in form.
Message frequency: Frequency varies based on your interaction with our team.
Message & data rates: Standard message and data rates may apply depending on your mobile carrier plan.
Opt-out: You may opt out at any time by replying STOP to any message. You will receive a single confirmation and no further messages.
Help: Reply HELP to any SMS or contact us at infovipex.ai@gmail.com for assistance.
No sharing: We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

3. How We Use Your Information

To schedule and confirm demo appointments
To send appointment reminders and follow-up messages (with your consent)
To respond to inquiries and provide customer support
To improve our website and services
To comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (such as email delivery services and CRM platforms), subject to confidentiality obligations. We may also disclose information when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at infovipex.ai@gmail.com.

8. Cookies and Analytics

Our website may use cookies and similar technologies to analyze traffic and improve user experience. You can disable cookies through your browser settings, though this may affect certain website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

VipexAI
Email: infovipex.ai@gmail.com