Frequently Asked Questions
How does the chatbot get added to my website?
After signing up, you'll receive a single line of code to paste before the </body> tag. Works with WordPress, Wix, Squarespace, Shopify, or any HTML site. We also offer a Chrome Extension for zero-code installation.
Can I change plans later?
Yes, you can upgrade or downgrade at any time from your billing portal. Changes take effect on your next billing cycle.
What happens if I go over my conversation limit?
On the Starter plan, the chatbot will show a polite "contact us" message when the monthly limit is reached. Upgrading to Pro removes all limits.
Is the chatbot trained on my specific business?
Yes. You provide your business description and FAQs after signing up. The AI uses this to answer questions accurately and stay on-brand.
Can I cancel anytime?
Yes. No contracts, no cancellation fees. Cancel anytime from your billing portal and your chatbot stays active until the end of the billing period.